my grand mother have a flight from Ecuador 2/18/16 (quit in Miami)in path to Ny,when she was waiting to acquire her luggage what a shock she acquired!!her baggage was damaged and any individual inside steal some superior which was within,also the zipper was violated(broken)she misplaced in products that she convey it to my loved ones Using the cost about $350 when she educated what takes place in AA counter in JFK NY they offered to replaced her fresh baggage with an utilised and previous a single that appears like they pick up inside the garbage!!.also they explained that to restore can take about four months!
American at any time , your workers are impolite and gave little if any rationalization about why or what was occurring
06/18/sixteen – Happen to be a loyal, frequent flyer customer for more than thirty many years. I h ave by no means seen these bad customer service and apathetic attitudes from AA employees. At present sitting at Miami International, on a transparent sunny saturday morning, touring with two youthful youngsters wanting to get to Asheville on your Airways (history locator: WCEARA), but our flight to Charlotte was immediately delayed, triggering us to pass up our flight to Asheville, all other flights are total, we were sent Again through security for the reason that your workers within the gate couldn’t (or wouldn’t), help us (that was pleasurable), then had to operate back In advance of we could get towards the ticket counter as the flight departure was bumped back up!
Remember to Notice, [American Airlines does reserve the proper to ask for delivery records for passengers beneath the age of two several years].
I used to be lucky ample to be on board American Airways Flight #32 (LAX – JFK) on labor day….my husband and i had been seated independently…we experienced a Demise from the relatives and ended up going to nyc for just a funeral…….
In April 2014 I was supplied a voucher for aiding with an unwell individual on considered one of yur flights. However resulting from some unforeseen conditions I haven't been capable of make use of the voucher.
American Airways neglected to give me health-related aid when I questioned for it. The team mentioned that given that I didn’t make arrangements for support they couldn’t help me. Like I realized I used to be gonna Have got a medical emergency. Get real American Airways and begin caring about your buyers.
I spent 2 hours along with a 50 % at AA counter and did not have the selection as I have already been informed or to free my ticket and go household
I have already been looking to make connection with the airline for over one hour with none achievements. what are my possibilities?
I spoke with Wanda this morning about added baggage along with the nerostimulator implanted in my again. She was pretty helpful, I am glad which i termed and bought the correct details.
Ultimately we obtained all of our baggage and of course certainly one of my baggage was not there. As expected it absolutely was dropped, my sons car or truck seat was shed. A similar women that had lied before defined that it had to be there, scanned in.
Does American Airlines Have a very plan To not communicate with their travellers (who definitely have all compensated to fly on that airline)???
Not sure if this may work …. I attempted to speak to anyone about some complaints and having reimbursed for Lodges stay in Dallas thanks to missed flight into Cell Alabama. Also the gate agents in Dallas were no help in the least with seeking to get hotel home or anything. This could not be a big deal if was for myself a developed man in my late fifty’s . But this was my 24 year outdated daughter touring with 2 young small children ( 2 1/2 yr and 3month outdated ) touring again to view her family members mainly because her Partner is within the Air Pressure stationed abroad.
Had fantastic buyer service sine 1/17. Been pulled from the FRA flight and stayed for two address days in Philly. Right now 1/19 I will resume my flight to FRA with nearly par documentation. To my surprise the ticket agent within the check in counter were being Certainly impolite, not helpful and expected me to hunt down my luggage which was checked in over the 17th and that I used to be struggling to retrieve when I was pulled from the flight on Sunday.